Shipping policy
This Shipping Policy explains how we process, pack and deliver your orders at Rare Grade Collectibles.
Order processing
Orders are processed within 0–1 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day.
Packaging
As we deal in trading cards and collectibles, all items are carefully packed using protective sleeves, top loaders or rigid mailers as appropriate to prevent damage in transit. Higher-value and graded items are packaged with additional protection.
Delivery times
Orders are delivered within 3–7 business days from dispatch. Please note this is an estimate and is not guaranteed. Delays may occasionally occur due to carrier issues or circumstances beyond our control.
Shipping costs
Shipping costs, where applicable, are calculated and displayed at checkout before you complete your order.
Tracking
Where a tracked service is used, you will receive a tracking number by email once your order has been dispatched.
Lost or delayed shipments
If your order has not arrived within the expected timeframe, please contact us at support@RareGradeCollectibles.shop and we will assist in tracing your shipment.
Contact
Email: support@RareGradeCollectibles.shop
Phone: +1 (959) 246-2373
Address: 1650 Russell St, Covington, Kentucky 41011, United States